Contact us by opening a support ticket in our Discord.
Full terms: https://lgbtchatmc.com/terms/
I - All packages purchased are final as all sold items are virtual goods and not redeemable or usable in the real world. Due to this, we practice a no refunds/chargeback policy unless an exception (or special agreement) is created under the agreement of both parties (The user & LGBTChat Administration Team)
II - Attempts to bypass or break our refund/chargeback policy via filing chargeback case with your credit card company will result in a permanent ban from all of LGBTChat servers.These actions could also cause a serious police investigation.
III - We are not responsible for any received items purchased by you or a third party losing the purchased item(s) or any inventory contents due to any of the following in-game experiences including but not limited to:
● A server or playerdata reset
● A server punishment, Ex. Permanent Ban, Mute, ect. This includes items being cleared during a punishment.
● Getting killed or dying by any player(s), mob(s) or by any Natural Consequences such as dying of hunger, fall damage, ect.
IV - We have full access and control of perks, features, elements and contents of the purchasable goods and packages in our store as well as in-game. This most likely will rarely happen, however, it is within the realm of possibility that a certain feature or element of a rank or any other content in the virtual store will be edited, refined to work differently, be fixed or removed, if chosen necessary by the administration team.
V - If any of the server(s) or gamemode(s) on LGBTChat MC experience a temporary outage or ever shut down, refunds will not be available.
VI - You must be above the legal age of 13 or have permission from a parent or legal guardian to make any purchases or payments to our online store.